Terms of Service
Exercising the right of withdrawal
According to D. Legislative Decree No. 185/99, the consumer has the right to withdraw purchase of the product / s within the 10 days from receipt of goods to the supplier by sending a written notice by registered letter with acknowledgment of return containing: - The intention to terminate the contract - A description of the product purchased - The date on which the order was made - The particulars of their bank account (IBAN) to allow the supplier a refund of the price purchase. The communication can be sent within the same term to by e-mail provided that it is confirmed by registered letter with return receipt within 48 hours.
The return of products is done by sending the same, and in original packaging and in original condition within 15 days Working from the date of receipt. The shipping with tracking will be borne by the customer. Within 30 days of receipt of the notification withdrawal and after receiving the package Emperion Store SNC will refund the full sums paid by you, except costs for shipping and / or any mark on the unwanted material.
Items received with manufacturing defects may be returned not later than 10 days from the date of receiving notice. Shipping charges are paid by the buyer through registered mail. Emperion Store SNC refund only the cost of the item purchased within 30 days of receipt.
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